Shipping policy
🚚 Shipping Policy – Orizon Trading
At Orizon Trading, we are committed to delivering high-quality eco-friendly products quickly and reliably.
📦 Order Processing Time
- Orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is processed, you will receive a confirmation email with tracking details.
🚀 Shipping Time & Delivery Options
We offer multiple delivery options for your convenience:
- Standard Shipping: 2–5 business days
- Express Delivery: Same-day or next-day delivery (available in select UAE areas)
- Pickup Option: Ready within a few hours (where available)
Delivery times may vary depending on your location and courier service.
💰 Shipping Charges
- Shipping charges are calculated at checkout based on your location.
- Free shipping is available on most orders above AED 299.
🌍 International Shipping
- We offer international shipping to selected countries.
- Delivery times and shipping costs vary depending on destination and shipping method.
- Customers are responsible for any customs duties or taxes applicable in their country.
📍 Order Tracking
- Once your order is shipped, you will receive a tracking link via email/SMS.
- You can track your order in real-time until delivery.
❗ Delivery Delays
- Delivery may be delayed due to:
- High order volume
- Weather conditions
- Courier service disruptions
- We will keep you informed in case of any major delays.
